{"id":5803,"date":"2021-03-19T11:09:43","date_gmt":"2021-03-19T10:09:43","guid":{"rendered":"https:\/\/www.france-fenetres.nolad.net\/?page_id=5803"},"modified":"2021-03-19T12:55:09","modified_gmt":"2021-03-19T11:55:09","slug":"nos-engagements","status":"publish","type":"page","link":"https:\/\/www.france-fenetres.fr\/qui-sommes-nous\/nos-engagements\/","title":{"rendered":"Notre charte d\u2019engagement qualit\u00e9"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.7.7&#8243; background_color=&#8221;#ffffff&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; custom_padding_tablet=&#8221;|0||0|true|false&#8221; custom_padding_phone=&#8221;0px||0px||true|false&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; make_equal=&#8221;on&#8221; disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;row&#8221; module_class=&#8221; 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custom_padding=&#8221;140px|100px|140px|100px&#8221; custom_padding_tablet=&#8221;50px|50px|50px|50px&#8221; custom_padding_phone=&#8221;60px|30px|60px|30px&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; padding_phone=&#8221;60px|30px|60px|30px&#8221; padding_tablet=&#8221;50px|50px|50px|50px&#8221; padding_last_edited=&#8221;on|phone&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_cta title=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF90aXRsZSIsInNldHRpbmdzIjp7ImJlZm9yZSI6IjxoMSBjbGFzcz1cImhlYWRsaW5lXCI+IiwiYWZ0ZXIiOiI8L2gxPiJ9fQ==@&#8221; button_url=&#8221;#&#8221; admin_label=&#8221;Titre et intro&#8221; module_class=&#8221;poly_button_bk&#8221; _builder_version=&#8221;4.9.2&#8243; _dynamic_attributes=&#8221;title&#8221; header_level=&#8221;h1&#8243; header_font=&#8221;||||||||&#8221; header_line_height=&#8221;1.2em&#8221; use_background_color=&#8221;off&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;#ffffff&#8221; text_orientation=&#8221;left&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;right&#8221; animation_duration=&#8221;800ms&#8221; animation_delay=&#8221;500ms&#8221; animation_intensity_slide=&#8221;1%&#8221; border_style_all=&#8221;solid&#8221; border_style=&#8221;solid&#8221; button_text_size__hover_enabled=&#8221;off&#8221; button_text_size__hover=&#8221;null&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover=&#8221;null&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover=&#8221;null&#8221; button_text_color__hover_enabled=&#8221;off&#8221; button_text_color__hover=&#8221;null&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_one_text_color__hover=&#8221;null&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover=&#8221;null&#8221; button_border_width__hover_enabled=&#8221;off&#8221; button_border_width__hover=&#8221;null&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_one_border_width__hover=&#8221;null&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover=&#8221;null&#8221; button_border_color__hover_enabled=&#8221;off&#8221; button_border_color__hover=&#8221;null&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_one_border_color__hover=&#8221;null&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover=&#8221;null&#8221; button_border_radius__hover_enabled=&#8221;off&#8221; button_border_radius__hover=&#8221;null&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover=&#8221;null&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover=&#8221;null&#8221; button_letter_spacing__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover=&#8221;null&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover=&#8221;null&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover=&#8221;null&#8221; button_bg_color__hover_enabled=&#8221;off&#8221; button_bg_color__hover=&#8221;null&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover=&#8221;null&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover=&#8221;null&#8221;]Depuis 1994, FRANCE FEN\u00caTRES remplace vos fen\u00eatres, volets, portes et autres \u00e9l\u00e9ments de fermeture de votre habitat avec l\u2019objectif de vous donner pleine satisfaction.<\/p>\n<p>Qualit\u00e9, convivialit\u00e9, souplesse et r\u00e9activit\u00e9 sont  les valeurs de l\u2019entreprise que nous avons souhait\u00e9 concr\u00e9tiser au travers d\u2019une charte d\u2019engagement qualit\u00e9[\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;30px||30px||true|&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; _builder_version=&#8221;4.9.2&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; box_shadow_style=&#8221;preset1&#8243;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.9.2&#8243; _module_preset=&#8221;default&#8221; background_enable_image=&#8221;off&#8221;][et_pb_text _builder_version=&#8221;4.9.2&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;30px&#8221; header_3_font=&#8221;||||||||&#8221; header_3_font_size=&#8221;20px&#8221; custom_padding=&#8221;50px|50px|50px|50px|true|true&#8221;]<\/p>\n<p><strong><span>Chacun des articles qui la composent vous offre un certain nombre de garanties s\u2019appliquant \u00e0 toute commande.<\/span><\/strong><\/p>\n<p><strong>Article 1 \u2013 Notre philosophie<\/strong><\/p>\n<p>FRANCE FEN\u00caTRES s\u2019engage \u00e0 ne vous proposer que des produits de qualit\u00e9, fabriqu\u00e9s par nos partenaires industriels et r\u00e9pondant aux normes les plus s\u00e9v\u00e8res. Tous nos \u00e9quipements font l\u2019objet d\u2019une installation professionnelle par des \u00e9quipes de compagnons salari\u00e9s et sp\u00e9cialis\u00e9s.<\/p>\n<p><strong>Article 2 \u2013 Le devis gratuit<\/strong><\/p>\n<p>FRANCE FEN\u00caTRES s\u2019engage \u00e0 tenir \u00e0 votre disposition en agence le devis pour lequel vous nous avez consult\u00e9, dans les 72 heures suivant la visite d\u2019un de nos collaborateurs.<\/p>\n<p><strong>Article 3 \u2013 Les tarifs fix\u00e9s une fois pour toutes<\/strong><\/p>\n<p>Etudi\u00e9s \u00e0 l\u2019aide d\u2019un logiciel sp\u00e9cifique, les tarifs FRANCE FEN\u00caTRES sont calcul\u00e9s au plus juste. Nous nous engageons donc \u00e0 ne jamais gonfler artificiellement ces prix pour ensuite \u00ab\u00a0vous offrir\u00a0\u00bb des remises mirobolantes, qui ne seraient que fictives (proc\u00e9d\u00e9 de plus en plus souvent pratiqu\u00e9).<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.9.2&#8243; _module_preset=&#8221;default&#8221; background_enable_image=&#8221;off&#8221;][et_pb_text _builder_version=&#8221;4.9.2&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;||||||||&#8221; header_2_font_size=&#8221;30px&#8221; header_3_font=&#8221;||||||||&#8221; header_3_font_size=&#8221;20px&#8221; custom_padding=&#8221;50px|50px|50px|50px|true|true&#8221;]<\/p>\n<p><strong>Article 4 \u2013 Les garanties sur nos produits<\/strong><\/p>\n<p>En plus des garanties l\u00e9gales et de la garantie d\u00e9cennale FRANCE FEN\u00caTRES vous offre, en fonction du produit que vous avez choisi et en accord avec ses partenaires industriels, des garanties suppl\u00e9mentaires :<\/p>\n<ul>\n<li>les quincailleries garanties 2 ans<\/li>\n<li>les volets roulants garantis 7 ans (Pi\u00e8ces, Main d\u2019\u0153uvre et D\u00e9placement)<\/li>\n<li>les menuiseries PVC garanties 10 ans b\u00e9n\u00e9ficient en plus d\u2019une garantie de travaux de 30 ans.<\/li>\n<\/ul>\n<p><strong>Article 5 \u2013 Les garanties sur la pose<\/strong><\/p>\n<p>En plus de la garantie offerte sur les produits, FRANCE FEN\u00caTRES garantit, pendant dix ans, la qualit\u00e9 et la fiabilit\u00e9 de la pose effectu\u00e9e. Nous nous engageons \u00e9galement \u00e0 prot\u00e9ger les lieux d\u2019intervention et \u00e0 les restituer dans leur \u00e9tat initial \u00e0 l\u2019issue des travaux. Enfin, nos \u00e9quipes s\u2019attachent \u00e0 respecter les parties communes et \u00e0 pr\u00e9server leurs acc\u00e8s.<\/p>\n<p><strong>\u00a0Article 6 \u2013 La r\u00e9activit\u00e9 du service client<\/strong><\/p>\n<p>Pour diagnostiquer, apporter une solution ou convenir avec vous d\u2019une intervention rapide, le \u00ab\u00a0Service Apr\u00e8s-Vente\u00a0\u00bb FRANCE FEN\u00caTRES s\u2019engage \u00e0 vous r\u00e9pondre sous 48 heures. Cette garantie traduit particuli\u00e8rement l\u2019int\u00e9r\u00eat que nous portons \u00e0 votre fid\u00e9lit\u00e9.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.9.2&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;30px|||||&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.9.2&#8243; _module_preset=&#8221;default&#8221;][dsm_button button_one_text=&#8221;Qui sommes nous&#8221; button_one_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjQ4OTAifX0=@&#8221; button_two_text=&#8221;Nos conseils pratiques&#8221; button_two_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjU4MjcifX0=@&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.9.2&#8243; _dynamic_attributes=&#8221;button_one_url,button_two_url&#8221; _module_preset=&#8221;default&#8221; custom_button_one=&#8221;on&#8221; hover_enabled=&#8221;0&#8243; custom_css_button_1=&#8221;width:300px&#8221; custom_css_button_2=&#8221;width:300px&#8221; sticky_enabled=&#8221;0&#8243;][\/dsm_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Depuis 1994, FRANCE FEN\u00caTRES remplace vos fen\u00eatres, volets, portes et autres \u00e9l\u00e9ments de fermeture de votre habitat avec l\u2019objectif de vous donner pleine satisfaction. Qualit\u00e9, convivialit\u00e9, souplesse et r\u00e9activit\u00e9 sont les valeurs de l\u2019entreprise que nous avons souhait\u00e9 concr\u00e9tiser au travers d\u2019une charte d\u2019engagement qualit\u00e9Chacun des articles qui la composent vous offre un certain nombre de garanties s\u2019appliquant \u00e0 toute commande. Article 1 \u2013 Notre philosophie FRANCE FEN\u00caTRES s\u2019engage \u00e0 ne vous proposer que des produits de qualit\u00e9, fabriqu\u00e9s par nos partenaires industriels et r\u00e9pondant aux normes les plus s\u00e9v\u00e8res. Tous nos \u00e9quipements font l\u2019objet d\u2019une installation professionnelle par des \u00e9quipes de compagnons salari\u00e9s et sp\u00e9cialis\u00e9s. Article 2 \u2013 Le devis gratuit FRANCE FEN\u00caTRES s\u2019engage \u00e0 tenir \u00e0 votre disposition en agence le devis pour lequel vous nous avez consult\u00e9, dans les 72 heures suivant la visite d\u2019un de nos collaborateurs. Article 3 \u2013 Les tarifs fix\u00e9s une fois pour toutes Etudi\u00e9s \u00e0 l\u2019aide d\u2019un logiciel sp\u00e9cifique, les tarifs FRANCE FEN\u00caTRES sont calcul\u00e9s au plus juste. Nous nous engageons donc \u00e0 ne jamais gonfler artificiellement ces prix pour ensuite \u00ab\u00a0vous offrir\u00a0\u00bb des remises mirobolantes, qui ne seraient que fictives (proc\u00e9d\u00e9 de plus en plus souvent pratiqu\u00e9).Article 4 \u2013 Les garanties [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":4890,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[],"tags":[],"class_list":["post-5803","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.france-fenetres.fr\/wp-json\/wp\/v2\/pages\/5803","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.france-fenetres.fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.france-fenetres.fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.france-fenetres.fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.france-fenetres.fr\/wp-json\/wp\/v2\/comments?post=5803"}],"version-history":[{"count":0,"href":"https:\/\/www.france-fenetres.fr\/wp-json\/wp\/v2\/pages\/5803\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.france-fenetres.fr\/wp-json\/wp\/v2\/pages\/4890"}],"wp:attachment":[{"href":"https:\/\/www.france-fenetres.fr\/wp-json\/wp\/v2\/media?parent=5803"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.france-fenetres.fr\/wp-json\/wp\/v2\/categories?post=5803"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.france-fenetres.fr\/wp-json\/wp\/v2\/tags?post=5803"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}